October is “Resident’s Rights Month,” an annual event that honors all residents living in long-term care centers. The skilled team of specialists across all South Atlantic Health Care centers wanted to share this event with our readers and highlight how we’re celebrating our residents and honoring their rights every day.
Many of those living with us are cherished parents, grandparents or were once caregivers themselves. We know how much love they passed on to their families while taking on the roles of cook, chauffer, doctor, porter, and teacher throughout their years. Now it’s our turn to show them how much they’re appreciated—through compassionate, rehabilitative and restorative care.
Honoring resident rights is weaved into the daily fabric of care at South Atlantic Health Care. It’s a part of everything we do from enhancing quality of life and quality of choices to providing quality care and quality services. And we are honored to do it.
Providing compassionate care for your elderly family member
Aside from providing unmatched medical care and service, preserving our resident’s self-esteem and independence is our top priority. When you or your loved one resides at one of our esteemed centers, your room is your room. We’ll always knock before entering, ask before we move belongings and help you prepare for the day or night (if needed) using the toiletries, clothing and styling products of your choosing.
We understand this is your home and will honor your privacy, safety and choices. We want all of our residents to feel right at home with us from the moment they move in.
Advocating for residents from day one
Making the decision to move your parents or grandparents into a long-term care center is never easy. You want to feel good about your decision and ensure your family member will be treated with the utmost care and compassion. Our experienced clinical teams understand how confusing this process can be—that’s why you’ll have a dedicated admissions coordinator to help you every step of the way. He or she will help ease your family into this difficult transition by making it as seamless as possible.
What are a resident’s rights?
People living in long-term care centers always have the right to:
- Access information in a language they understand
- Make independent choices based on their needs and preferences
- Participate in all aspects of their care
- Maintain privacy and confidentiality
- Participate in social, religious and community activities
- Transfer or discharge only when safe and appropriate, including the right to appeal transfer decisions
- Complain without fear of repercussions
- Be free from discrimination, abuse, neglect and restraints
- Organize and participate in resident groups or councils
- Receive information about living in the community
- Accept visits from friends, family, providers and other people of your choosing
If you or a loved one is interested in learning more about the daily life of a South Atlantic Health Center resident, please contact our Central Admissions Department at 864-688-3992.